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203 There Was a Problem With Your Card Please Try Again With a Different One Oneplus

Fix payment issues on your account

If you try to purchase something on Google Play just your payment is declined or won't process, try the steps below.

If you've bought something so take a problem with or question about information technology, run into problems with in-app purchases or returns and refunds for Google Play purchases.

Verify your payment info

Your payments profile might be deactivated. To reactivate your contour, submit your payment information.

  1. Sign in to Google Pay.
  2. At the pinnacle, select Alerts Notification bell icon.
  3. If you have a red alert, enter your payment data and wait for the team to answer.

    Google Pay notifications

  4. Check your e-mail for the review results.

Try to pay with a different payment method

If there's a problem with one payment method you can try paying with a unlike ane.

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Go dorsum to the item you want to buy & tap the cost.
  3. Tap the current payment method.
  4. Choose a different payment method or add together a new one.
  5. Follow the onscreen instructions to consummate your purchase.

Fix credit and debit card errors

There may be a problem with your credit or debit card if you see one of the following error messages:

  • "Unable to process payment: low card balance"
  • "Unable to complete transaction. Please use another form of payment"
  • "Your transaction cannot exist completed"
  • "Unable to complete transaction: expired carte"
  • "Right this bill of fare info or try some other card"

To fix these errors, try the post-obit steps:

Brand sure your card & address information is upward to appointment

Expired credit cards or old billing addresses are a common reason for payments not to work properly. To update this information employ Google Payments:

Remove or update expired cards

Expired cards cause payments to exist declined. To update expired cards:

  1. Sign in to https://pay.google.com with your Google Account.
  2. Discover the payment method you lot are trying to utilize for the purchase.
  3. Check the expiration appointment of the payment methods listed.
  4. Remove or update any expired payment methods.

Check that your bill of fare address matches the address in Google Payments

If your credit card is registered to a unlike address that can cause the payment to be declined. Check the cypher code matches your current address.

  1. Sign in to https://pay.google.com with your Google Account.
  2. Observe the payment method you are trying to apply for the purchase.
  3. ClickEdit.
  4. Check that the accost listed matches the billing address of your card.
  5. If needed, update the address.

Then, endeavour your purchase over again.

Submit any extra data that is requested

If the fault message is followed by instructions for submitting additional information to Google, delight submit information technology. We will non be able to process the transaction on your account without this data.

Check you have sufficient funds for the purchase

Sometimes a transaction is declined because of bereft funds. Check your account to make sure y'all have enough to consummate the purchase.

Contact your bank or menu issuer

Your card may have specific restrictions which crusade the transaction to be declined. Contact the establishment that issued your card to ask about the transaction and run across if they know the reason for the decline.

Prepare errors with other payment methods (direct carrier billing, online banking, Google Play Balance, Souvenir Cards, and more)

If y'all run across "Your payment was declined due to an issue with your account"

If you lot see this bulletin, it might be because:

  • We saw a suspicious transaction on your payments profile.
  • We demand a picayune more data to protect your account against fraud.
  • Nosotros need a piffling more information to comply with European union police force (Customers from European Union fellow member states only).

To help fix these issues:

  1. Go to the payments center.
  2. Take action on any errors or requests in the payments middle.
    • You might need to verify your identity before you can buy anything through your Google Account.
  3. Make sure your name, address, and payment information are up to date.

If y'all are trying to pay by direct carrier billing (pay through your mobile service provider bill)

If you're having trouble paying through direct carrier billing, attempt the following:

  • Make sure yous're connected to your carrier network, directly or by wi-fi.
  • Make sure yous've added direct carrier billing as a payment method.
  • Make certain you're using the local currency.

If you nevertheless have problems, contact your mobile phone service provider for help.

If yous can't add a payment method or take a problem with a different payment method

If you lot're having a problem with a different payment method, get to Google Payments to fix the issue.

  1. Sign in to https://pay.google.com with your Google Account.
  2. Look for any notifications or requests for information & provide anything that'south asked for.
  3. Cheque that your address is upward to date.
  4. Cheque that the payment methods listed are the ones you want to employ.

Card is grayed out & says "verify on pay.google.com"

Your bill of fare was reported as stolen. You must verify the card before you can use it again:

  1. Go to pay.google.com and sign in to your account.
    1. If yous take multiple accounts, sign in to the account with the grayed-out card.
  2. Click Payment methods.
  3. Next to the carte du jour that says "Verification needed," click Verifyand thenCharge bill of fare.
  4. Within 2 days, yous'll find a temporary charge on your card statement along with an 8-digit lawmaking.
  5. To consummate verification, go to pay.google.com and enter the 8-digit code.

If you lot endeavor to verify the payment method again:

  1. Ostend which menu y'all desire to verify.
  2. Check how long ago you tried to verify your card.
    • If less than two days: Expect upwards to ii days.
    • If more than two days: Bank check your card statement. Y'all should find a temporary charge from Google called "GOOGLE TEST," with an 8-digit code.

Card is grayed out & says "carte du jour is ineligible"

You tin't apply this card for this purchase. Attempt to make the buy once again with a different card.

If the bill of fare you want to apply isn't listed, follow the on-screen instructions to add together a new carte.

If you use dual SIM carte du jour devices

Check if the correct SIM menu is in slot 1 and remove any SIM carte du jour from slot 2.

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Source: https://support.google.com/googleplay/answer/1267137?hl=en&co=GENIE.Platform%3DAndroid

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